Monday, December 11 2000
Post Script - By- Shaili ChopraShaili Chopra Shaili is currently a senior graduate student in Economics Honours at Delhi University, India. She is the features editor of a print magazine called "Campus dot com" for the university itself. She is a fond cook and a intrepid traveller. She is fond of writing and poetry. Her poetry and writings are published in many magazines, Newspapers and on websites.
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Has the e-rage dealt a death blow to the neighbour friendly post office?Is it
threatening the employment of that man in Khaki who goes from house to house
delivering the much-awaited love letters, little parcels from friends
relatives, and the only hope of the retired or dependent, the money order!An
indispensable part of the Village Community,often he was the only literate
person in the village who read and wrote letters for them. On the other hand
a tinkle of his bell at an odd hour would send many a heartbeats racing
with anticipation and sometimes fear.Through his daily visits to the
neighbourhood, he not only became a part of
the family's sensibilities and aspirations, but also shared their moments of
joy and sorrow.
Like the postman, the postal system gave two other very symbolic
institutions to any town, the Central Post office (CPO) and the Post Box.
The CPOs were the most magnificent buildings that came up in every town in
the last two centuries, rivalled at times, only by the Railway Stations. They
not only changed the city skyline, but also became the meeting points in
town centre. After all they were the hub of the modern communication.
The red coloured post boxes with that peculiar black metal hat dotted the
city streets. These often attracted those lone rangers, who cycled or walked
all the way just to feel assured that their all-important letter had got
correctly lowered through the narrow slit and was sitting pretty and
snuggled along with the other mail. Who hath not read the hand-
painted time schedule of the next clearance and cursed, why couldn't it
have been a little earlier, or felt horrible having missed it by a
few minutes?
The Henry Ford of E-mail, Sabeer Bhatia, the e-angel, has expanded the
scope of communications vastly leaving the Post Master General heading a fast
crumbling Empire, and an under employed army. Like the speed post and the
courier service in the recent past, the private enterprise has snatched the
last of its remnants, the post card, as if signalling the last post of this
otherwise strong edifice. The e-document delivery today has not
only become instant, but is totally assured and with an immediate
acknowledgement at no extra cost. Within a few years the last of the
villages, even in a third world country like India, would be on the Net
expressway. The postage stamp and the post card would then become only a
collector's item.
Do we have a plan for the re-structuring
of this massive service public friendly work force, or will we continue to
post-pone it till it declares itself "post-humous"? Things are evolving 'post
haste' to end the 'Post-age'. I suppose the Post Offices would soon be
renamed Communication Centres, and house the facilities for E-mail, Voice
mail, Video Conferencing and support Cable Internet in the colony, and hope
they can take on physical deliveries of e-business articles so that our
friend in Khaki could continue visiting us. Any withdrawal strategy in
favour of the private sector has to be gradual, keeping the human
sensitivities in mind. May be the private sector will employ this god sent
being.
I have always considered the letter to be like the wind. It comes from a
far off place, and we can feel it. The modern day materialism had nearly
killed the art of letter writing. The Internet has given it a second birth,
albeit it may be short lived. I remember 30 years back when one used to
correspond with a girlfriend, one wasted many a fancy letter pad sheets
having scribbled and erased, because the words were not adequate to convey
the feelings of the heart. In today's cut-paste-edit scenario one can, not
only twist, turn and toss your heart out, but make sure it is grammatically
correct and that it has been spell-checked. Also that the ultimate saviour,
the few-lined Post Script, squeezed into the bottom of your letter, can now
be an attachment running into many hundred kilobytes. Unfortunately, soon
the Voice and Video mail will blow a death knell to the letter once and for all.
Of course the research on smell through the net may partially compensate by
activating the bodily juices. May be the technology will go full circle, and
a day will come when the man itself will be plugged in through sensors and
our feelings and thoughts will be transmitted directly into the recipient's
body :no different from the emotionally charged letters of yesteryears.
Till we connect again...
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